With our mobile phone, we can play music on the move, phone a friend halfway around the world, or even print a document. Two important factors have made these things possible. First, impressive advances in technology, and second, the standardization of technology, which ensures our devices are able to communicate with one another. The aim of developing technology standards is to create a seamless and efficient business landscape for the commercialization of these technologies. However, in practice, market inefficiencies often emerge, which can create obstacles to business. Arbitration and mediation offer useful avenues to overcome such obstacles.